Privacy Policy
Last Updated: June 2024
Privacy Overview
At Elverra Global ML SAS, we are highly committed to protecting and managing your personal data in accordance with modern security standards. This Privacy Policy details how we collect, store, and utilize client information when you subscribe to the ZENIKA Branded Card program.
Information We Collect
To deliver our tailored credit, savings, and assistance services, we collect necessary personal details, including but not limited to:
- Contact Information: Full name, phone number, physical address, and email coordinates.
- Financial Details: Payment processing references, transaction history, and micro-loan balances.
- Identity Verification: Corporate/national ID photocopies or registry cards to enforce secure access.
- Device Info: IP addresses, browser types, and usage cookies collected automatically upon platform login.
How We Use Information
We process your details primarily to activate and coordinate the ZENIKA client portal, process billing requests, evaluate micro-credit eligibility, deploy rapid emergency assistance pipelines (Ô Secours), and send system updates or security alerts. We do not sell or lease client details to external marketing agencies.
Data Security & Storage
Your details are stored in secure datacenters utilizing industry-standard cryptographic encryption models. We restrict administrative access to authorized staff members who require specific coordinates to process loans or coordinates. Although we deploy robust defenses, no online storage is 100% secure, and we advise clients to safeguard login passwords.
Your Rights & Choices
Clients hold defined rights over their stored personal data. These include:
- Access: The right to request a full copy of all stored profile parameters.
- Correction: The right to update inaccurate or outdated contact info.
- Deletion: The right to request data deletion upon program subscription cancellation.
- Restriction: The right to withdraw consent for general data processing.
Inquiries and Data Requests
For any questions regarding this Privacy Policy, your stored coordinates, or to execute your privacy rights, please contact our data protection department directly via email at info@elverraglobalml.com.